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PRACTICAL CARE · WITH A BOOKED STAY

Clean & cared for, ready to go home

With a booked stay, you can request nail trimming, ear cleaning, combing, brushing, washing and drying in the booking app or in consultation.

Three-panel image of a dog being gently towel-dried, a paw and nails being cared for, and the visible outer ear being cleaned
Simple care tailored to what your dog can accept calmly and safely.

Ask about the care options

What care can I request with a stay?

Choose one or more options in the booking app or in consultation: nail trimming, ear cleaning, combing, brushing, washing and drying. This care is available only with a booked stay, subject to confirmation and paid separately; it is never included and is performed only when your dog can safely tolerate it.

01

Nail care

Yes, when this can be done calmly and safely. We trim or maintain nails only while your dog tolerates it well and stop at any sign of stress or discomfort.

02

Gentle outer-ear cleaning

We gently clean only the visible outer ear. We do not enter or treat the ear canal. Redness, odour, discharge, itching or pain should first be assessed by a veterinarian.

03

Combing and brushing

Yes, as light maintenance for loose hair and small, early tangles. Clipping, shaving, hand-stripping and removing severe matting belong with a professional groomer.

04

Washing and gentle drying

Yes, by prior agreement, using a mild non-medicated dog shampoo and gentle drying that your dog comfortably accepts. We stop if your dog becomes uncomfortable.

Clean & cared for, ready to go home

Is this a full grooming service or medical treatment?

No. This is simple care during a booked stay, not a haircut, shave, hand-strip, styled groom, diagnosis or treatment. Please consult a professional groomer or veterinarian for those needs.

Clean & cared for, ready to go home

Practical questions about care during a stay

Read what is possible, where simple care ends and how your dog’s comfort and welfare always come first.

Contact
What care can I request with a stay?

Choose one or more options in the booking app or in consultation: nail trimming, ear cleaning, combing, brushing, washing and drying. This care is available only with a booked stay, subject to confirmation and paid separately; it is never included and is performed only when your dog can safely tolerate it.

Can you trim or maintain my dog’s nails?

Yes, when this can be done calmly and safely. We trim or maintain nails only while your dog tolerates it well and stop at any sign of stress or discomfort.

Do you clean my dog’s ears?

We gently clean only the visible outer ear. We do not enter or treat the ear canal. Redness, odour, discharge, itching or pain should first be assessed by a veterinarian.

Can you comb or brush my dog?

Yes, as light maintenance for loose hair and small, early tangles. Clipping, shaving, hand-stripping and removing severe matting belong with a professional groomer.

Can my dog be washed and gently dried?

Yes, by prior agreement, using a mild non-medicated dog shampoo and gentle drying that your dog comfortably accepts. We stop if your dog becomes uncomfortable.

Is this a full grooming service or medical treatment?

No. This is simple care during a booked stay, not a haircut, shave, hand-strip, styled groom, diagnosis or treatment. Please consult a professional groomer or veterinarian for those needs.