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Client account · Clarity at every step

The client app: care organised in one place

Care works better when important information is not scattered across emails and messages. Your account keeps the dog’s profile, prices, requests, instructions and communication together.

  • One organised client account
  • Organised around real plans
  • Prices visible in your account
  • Clear communication
The client app: care organised in one place — Hondenhotel Amsterdam
Small-scaleCarefully composed groups and personal observation
Home-styleA calm living and sleeping environment, not a row of kennels
TransparentCurrent prices and arrangements are visible before a request
FlexibleRequests, changes and cancellations managed in your account

Our approach

Care built around the dog, not a standard timetable

Care works better when important information is not scattered across emails and messages. Your account keeps the dog’s profile, prices, requests, instructions and communication together.

01

One organised client account

Desktop and app access bring care information, availability, requests, messages and updates together.

02

Organised around real plans

Dates, instructions and requests can be submitted when convenient, while every stay remains subject to confirmation.

03

Prices visible in your account

Current fees become available after the no-obligation registration has been reviewed and approved.

04

Clear communication

Instructions, requests, prices and updates remain together in the account, reducing uncertainty for everyone.

How it works

Clear arrangements from first contact to collection

Use the Time To Pet account on desktop or app for dog profiles, current prices, booking requests, free changes, messages and updates.

  1. 1

    Register once

    Create the owner and dog profiles on desktop or in the app.

  2. 2

    Add care details

    Keep food, medication, contacts and behavioural notes current.

  3. 3

    Submit a request

    Choose a service and dates; availability is always subject to confirmation.

  4. 4

    Keep everything together

    Messages, updates, changes and cancellations remain linked to the booking.

A considered match

What you can expect — and what we agree in advance

These pages explain the practical details and the wider care philosophy.

What you can expect

  • a familiar, consistent carer;
  • careful matching with compatible dogs;
  • a balance of outdoor activity and recovery;
  • clear communication through your account.

What we establish beforehand

  • dates, times and practical handover;
  • food, medication and relevant health notes;
  • behaviour, energy level and social preferences;
  • any transport or additional bespoke service.

Frequently asked questions

Practical clarity before you decide

If your question is not answered here, email us before submitting a request.

Ask a question
Do I need the Time To Pet account?

Yes, it is the central environment for your dog’s profile, current prices, requests and ongoing practical communication.

When do I see the current fees?

Immediately after your no-obligation registration has been reviewed and approved, on desktop or in the app.

Can I change or cancel free of charge?

Yes. Booking requests, changes and cancellations can be managed in the client account without an administration charge.

How can I ask a question?

Email info@hondenhotel-amsterdam.com, or use the client account once it has been approved. This keeps practical arrangements traceable.

Ready to explore the options?

Create a no-obligation account and check availability

Once your account has been approved, you can view current prices, submit requests and manage changes or cancellations yourself.