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Our foundation · Calm and responsibility

Our choices begin with calm, trust and canine welfare

We do not want to be an anonymous, high-volume boarding facility. Small-scale care, a consistent carer and room for natural behaviour form the basis of every service.

View our care options Our values
  • Small-scale
  • Home-style
  • Natural movement
  • Clear arrangements
Three dogs meet in a green garden in Waterland
Small-scaleCarefully composed groups and personal observation
Home-styleA calm living and sleeping environment, not a row of kennels
TransparentYour secure account shows the current rates and, before ‘Submit Request’, the ‘Estimated Total/Estimated Cost’. After registration, we contact you personally. Our assessment determines which care suits your dog and whether a place is available. Only our confirmation turns the request into a booking and fixes the amount agreed at confirmation. Any later paid change takes place only under arrangements shown in advance and expressly accepted.
FlexibleRequests, changes and cancellations managed in your account

Our approach

Individual care, not a standard programme

We aim to provide a genuine second home: calm, respectful and transparent. That promise is expressed in practical choices – from limited group size and recovery time to privacy around the property.

A familiar carer remains close and attentive among the dogs
01

Personal responsibility

A consistent carer knows the dogs and remains accountable for their daily care.

Dogs sniff and move freely through long grass in a green setting
02

A dog-centred daily life

Sniffing, movement, social contact and undisturbed rest each have their own place.

Six dogs sit calmly beside one another with sufficient space
03

Honest boundaries

Not every dog or care request is a suitable match. We discuss this openly before safety or welfare could be compromised.

The familiar carer sits visibly and attentively among four dogs
04

Transparent arrangements

Service, fees, food, handover and any special requirements are made clear in advance.

How it works

Clear arrangements from first contact to collection

The principles behind Dog Hotel Amsterdam’s small-scale care: canine welfare, personal attention, compatible groups, privacy, safety and honest communication.

  1. 1

    Share the essentials

    Tell us about your dog, the desired dates and the type of care you are considering.

  2. 2

    We assess the match

    We look at temperament, routines, group composition and practical feasibility.

  3. 3

    Confirm the arrangements

    Only confirmed dates, handover details and written instructions form the booking.

  4. 4

    Stay connected

    Use the account for requests, messages, changes and relevant updates.

A considered match

What you can expect – and what we agree in advance

The following pages explain practical details and our approach to care.

What you can expect

  • a familiar, consistent carer;
  • careful matching with compatible dogs;
  • a balance of outdoor activity and recovery;
  • clear communication through your account.

What we establish beforehand

  • dates, times and handover arrangements;
  • food, medication and relevant health notes;
  • behaviour, energy level and social preferences;
  • any transport or additional bespoke service.

Explore further

The following pages explain practical details and our approach to care.

Small-scale dog hotel in Amsterdam A trusted place with a familiar carer, carefully matched dogs, meaningful outdoor time and enough recovery. So you can leave with confidence – and your dog can settle into a calm, recognisable rhythm. Read more → What clients value in our care Positive feedback deserves context and privacy, not an uncontrolled public review feed. We therefore select genuine experiences carefully and never publish invented quotations. Read more → Canine wellbeing is more than a tired dog A dog’s wellbeing cannot be reduced to “completely exhausted”. We look for relaxed sleep, healthy appetite, voluntary social contact, recovery and the ability to settle after activity. Read more →

Frequently asked questions

Make an informed decision

If your question is not answered here, please email us before submitting a booking request.

Ask a question
Where are you located?

Our dog hotel is in Amsterdam-Noord, in the Waterland landscape immediately north of the IJ.

How do introductions, drop-off and pick-up work?

The accommodation is the dogs’ daily living and sleeping environment, not a reception area. Unfamiliar voices, scents and movement can disrupt their calm and familiar routine. We therefore do not offer indoor tours. You will, however, get a clear view through genuine photos of dogs in our care, personal app updates, the introductory meeting and our follow-up discussion.

Before you arrive, you will receive all practical information about drop-off and pick-up. At the agreed arrival time, we meet you and your dog outside, in front of our dog hotel. If it suits your dog, they will meet a few compatible dogs from the group there and we will begin with a relaxed walk in green surroundings. If an individual or on-lead walk is safer, we adapt the introduction accordingly.

Is every dog suitable for a group?

No. We assess behaviour, stress signals, communication and the needs of the dogs already present before confirming a match.

How can I ask a question?

Email info@hondenhotel-amsterdam.com, or use the client account once it has been approved. This keeps practical arrangements traceable.

Ready to see what suits your dog?

Choose how you would like to begin

Create an account to view current rates securely in advance. We will then contact you personally to discuss your dog’s care needs. After registration, we contact you personally. Our assessment determines which care suits your dog and whether a place is available. Only our confirmation turns the request into a booking and fixes the amount agreed at confirmation. Any later paid change takes place only under arrangements shown in advance and expressly accepted.

Register or log inEmail us beforehand